The Big Guide to working at GoPublic

This guide is the foundation of everything we do.

At GoPublic, our mission is to develop, host and service the world’s best CMS for the public sector.

We achieve this by providing a feature rich, editor-friendly CMS that lives up to all regulations and best practices. 

Our key focuses are: security, complying with laws and rules, functionality, extensions, accessibility, usability, governance, transparent pricing and sustainability.

Our goal is to create the best and most cost-effective platform that empowers web editors, IT, and communications managers to shine within their organizations.

In order to achieve our mission, we have instilled 4 core values into our culture that helps us on our continuous path on our mission:

  • Being nimble, light on our feet: We are able to shift direction often and fast when opportunities arise.
  • Being close to each other in a great work atmosphere: We foster an atmosphere where we truly care about each other and enjoy being in each others company
  • Being ambitious and productive: We love effectiveness. Doing your tasks in an effective matter and being effective when collaborating makes it a lot more fun to go to work. We nurture a culture of doers with very little bureaucracy, very little wait time for decision making. We focus strongly on “getting things done”.
  • Being highly profitable: A focus on profitability makes sure we only do things we’re excellent at and gives us the freedom to prioritize our collective well-being.

Working Culture

Working Culture

The working hours are set at 35 hours per week / 7 hours per day, (lunch time included). The working hours have been deliberately changed from 8 hours per day to 7 hours per day, as the goal of our culture is not to work long hours, but to be very productive while working. It is important that we are all flexible in relation to busyness that goes up and down and focus on being efficient when we work, but without the hours running away from you.

There are flexible working hours at GoPublic. We work efficiently and productively. You don't need to ask permission to go to the doctor, leave early to pick up the kids, drop off the car for an inspection in the middle of the day, etc. As long as you take ownership over your deliveries, and are aware of eventual dependencies from your coworkers, all is well. This flexibility goes both ways if there are client emergencies, project bottlenecks or deliveries, when we have gatherings, hackathons and the like.

There is no requirement for physical attendance.

Partners and team leads should at all times be aware of their responsibility in identifying and managing workload, while fostering a healthy work environment where employees are not overburdened. Partners and team leads should continuously evaluate employees’ capacity and workload, and ensure that resources (both time and skills) match the tasks at hand. This may include evenly distributing tasks or bringing in extra help when necessary.

Regular status meetings: We have regular 1:1 status meetings where well-being and overall job satisfaction is on the agenda. This can help identify potential issues early and enables us to address them collaboratively.

We work as one team: We work as a team and everyone is ready to help if a task or a project needs extra hands to be finished on time. No matter if the task is outside your normal area of expertise.

Employee Satisfaction

Employee Satisfaction

Satisfaction surveys

Having a highly motivated team is essential to productivity and to the wellbeing of each of us. We monitor the general satisfaction of working at GoPublic through a yearly full survey followed up by a smaller survey 6 months after the full survey.

MUS (Mouse)

Our yearly development conversation (Mouse talk) focuses on key areas to support both personal and professional growth. It’s a two-way feedback conversation, where we exchange insights on performance throughout the year and share constructive feedback.

The conversation is based on 5 key areas:

We explore motivation and what enhances well-being, and identify any changes needed to support overall job satisfaction and success.

We assess social thriving and collaboration both generally and within the team, discussing ways to improve cooperation and strengthen relationships.

We discuss roles and responsibilities within the company, focusing on both immediate responsibilities and long-term career aspirations.

We evaluate the quality and frequency of feedback and ensure that everyone is receiving the necessary information to succeed in their role.

We review whether skills are being utilized effectively and identify areas for further development or training.

Planning & Expectations

Planning & Expectations

Goals, tasks and priorities should be clear and well defined for all employees. It should also at all times be clear who is responsible for all areas. All tasks are prioritized and it’s clear what is most urgent and what can wait. Also if something is urgent we analyze why we weren’t able to plan this to be done in time.

Tasks are planned, written and shareable

We use Wrike, Blueprints or shared sheets to plan and delegate tasks. Tasks are not on individual lists or in anyone's head. Teams plan their task on a weekly basis (or for a sprint if another period has been chosen) and follow up daily to ensure that everyone is on top of their tasks. This creates transparency on the workload for everyone and makes it possible for teammates to step in, or to adjust deadlines if someone has too many tasks at the same time.

Stress prevention

Stress prevention

We have an outspoken policy on actively trying to avoid stress. We try to be busy, but not being stressed. Working at GoPublic should be a place where we deliver our best work, but never at the expense of our personal health. We believe that a balanced work life with plenty of room for hobbies, family and freetime, makes us more creative and productive at work.

We aim to create an environment where it’s okay to talk about stress. Where it’s clear that stress is not a sign of weakness but a natural reaction that should be taken seriously. We look out for each other and act if we see signs of stress in our colleagues.

The thing about clinical stress is that you can not identify stress yourself as it builds up. Therefore you have to rely on the people around you. In order to avoid stress we actively have to have a shared responsibility to address colleagues that show signs of stress.

  • Irritability
  • Restlessness
  • Mood swings and depressive behavior
  • Indecisiveness
  • Difficulty concentrating and keep being focused
  • Social withdrawal
  • Physical signs such as headaches

We want to foster a culture where it is okay to “tell on each other” when it comes to stress.

We protect each other's time

We protect each other's time

If we are to do a good job, it is important to be able to concentrate and immerse yourself. You cannot do that if you are constantly interrupted. Meetings, slack messages, physical interruptions. This breaks up workflows. Therefore, we have rules to protect each other's time.

You’re not expected to be instantly available at all times. It’s not expected that you answer slack messages, Wrike comments, emails and so on instantly. Notifications from Slack and email can be muted and checked 2-4 times a day when needed. If many people rely on your help you should mark your calendar when you are open for questions.

If you need to disturb somebody at the office, who is sitting working on their computer, then ask for ok on slack to make sure the person has time to be disturbed. Always remember to compile several questions to one interruption whenever possible.

Our meetings are short, decision-based and rarely include more than 3 people. Going forward always include:

  • a clear purpose
  • agenda
  • all participants roles

Meetings are booked with respect to other people's time and it’s generally ok to decline a meeting if you planned a stretch of work at the time even though the calendar is free.

Meetings should be carefully planned because they potentially consume a lot of working time for many people. Please consider if meetings can be shortened or completely avoided with a more thorough preparation, like sharing a well-crafted decision proposal in advance, or writing down the questions. This saves everyone time and keeps the focus on meaningful work.

Work-related inspiration and morning meetings

Work-related inspiration and morning meetings

We encourage learning new skills that will help each of us do a better job. A way to do this is by attending morning meetings and events. Also there are many great online tutorials, online talks and presentations that can be inspirational and educational. We focus on the above more than sending people off to expensive inspirational conferences in foreign countries. Instead we prioritize spending money and time on collective trips where we strengthen our collective and social bonds.

We take care of our health

We take care of our health

Candy, sodas and unhealthy snacks shouldn’t be part of everyday life at the office. Instead we make sure there’s fruit and nuts. When there is a Friday bar or other social events, on the other hand, there is wine, beer, soda and snacks at the company's expense. 

Office smokes are a thing of the past.

We support initiatives where we do something for our physical health together. Playing Padel Tennis, OCR runs, winter bathing, climbing events etc. Activities can be initiated by everyone and are more than welcome.

We like to be social together. And we like to party - and also get drunk. But we don't want alcohol to be a central thing that permeates all social activities. We encourage and appreciate activities that do not involve alcohol. And regardless of the event, there is of course always room for you not to drink alcohol.

We have fun together

We have fun together

Having social activities and fun together at work is essential for building strong team connections and fostering a positive work environment. These activities encourage collaboration across areas of expertise and national borders, and create a sense of belonging among employees. These moments also carry an important part of reducing the risk of getting stressed, since this is where we get to know each other and get to talk about what's going on in each of us.

Lunch time is an important moment of the day at the office and essential for our culture. We make sure we eat healthy delicious food every day and encourage and try our best at sharing fun engaging stories around the table.

We like to end the week with a drink and informal chatter around the kitchen island. Months where we don’t have other social events planned, we do extended Friday bars at the office. Here we hang out, eat and have fun together - both at the office and outside of the office. It doesn't have to include a catalog of activities - it should be down to earth and about spending time together. Every other Friday bar is held at the office.

Once a year, we gather the entire company for a Christmas Party, where we reflect on the year that has passed and celebrate together the many projects and tasks that have been accomplished. This party is all about having fun, meeting in person, and unwinding after the year that's passed.

Each year, we go on a company trip where we completely disconnect and enjoy each other’s company outside the office and away from the busy workday. The trip can involve one or more overnight stays, either within or outside of Denmark, where we strengthen team spirit and have fun together.

1 - 2 times a year we hold development sprints, where members of the product team meet in person, either in Poland or Denmark, to work intensively on larger custom projects or new features and modules for the CMS. These sprints are always combined with other social (non-work-related) activities, which help strengthen the team spirit and make the hard work enjoyable.

Pension

Pension

We encourage all employees to think ahead and save for retirement. For Danish employees hired before 2025 there is an optional savings plan through the Danish Pension Fund, PFA. This is mandatory for all Danish employees hired after 2025. The terms and conditions can be sent by reaching out to Morten. It’s optional for employees employed before February 2025 but mandatory for Danish employees hired after this date.

For Polish employees it’s their own responsibility to set aside for pension.

Vacation

Vacation

We try to be very flexible about when vacation is held for each of us. However since we have busy periods up to Christmas and summer holidays and less busy periods after these, we try to get as much vacation time at these times as possible.

Salary

Salary

We don’t strive to have the highest salaries for each job role in the industry. Instead we strive to find a balance between having meaningful job tasks, a great work / life balance, great and sometimes exclusive social activities and a competitive salary.

Salary negotiations take place every January / February.

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